Following the successful inspection of D&G Machinery DG Reach service in East and South China this year, in mid-September, the service team traveled to Russia to provide overseas equipment inspection service.

As one of the key overseas markets for D&G Machinery, nearly 50 sets of asphalt mixing plants have been put into use. In recent years, PM series products are the most popular. D&G Machinery's impressive achievements in Russia is inseparable from its high product quality.

PM series products are designed by D&G Machinery for overseas projects such as the “Belt and Road Initiative”. While continuing the excellent features of D&G products such as high efficiency and stability, we also take into account the special needs of overseas markets. "Our equipment has three major advantages. First, it is fast and convenient. Each system is modular, with the patented foldable structure design introduced. Compared with ordinary equipment, the installation efficiency is increased by 40%. Second, the compact design enables all components to be placed into standard container to save shipping costs. The equipment is also highly stable with world-class brand main components." The person in charge of Russian equipment added.

D&G Machinery is always by your side

The inspection team, led by Mr. Zhao, Vice President of D&G Machinery, conducts comprehensive inspection, maintenance and training on D&G asphalt mixing plants and other products purchased by customers to ensure that the equipment is in normal use. What makes customers even more reassured is that the scope of this inspection service is not limited to equipment within the warranty, but also includes equipment outside the warranty period.

Professional and dedicated to provide efficient solution

The details demonstrate professionalism. During the inspection, service engineers systematically inspected the equipment and observed the operation of each assembly and components such as testing the operating parameters of the drying system. In addition, at construction sites where equipment was down, engineers would go deep inside the equipment to check the wearing, knotting and sealing conditions inside the drum and dust collectors. Through the analysis and comparison of usage data, the performance of the equipment has been optimized to bring more benefits to the clients.

After the inspection, D&G Machinery immediately organized a special meeting with relevant departments to conduct an in-depth analysis and summary of the records of the entire inspection process. In response to the problems, the inspection team formulated a series of improvement plans to provide customers with customized solutions that better meet their needs in the future.

This is D&G Machinery's commitment to its customers and its strict requirements for its own work.

The one-and-a-half-month inspection service came to a big success. The professional, efficient, rigorous and careful service team has been highly praised by customers. 

Being anxious about what users are worried about and putting ourselves in user’s shoes to provide quality service have always been the service philosophy of D&G Machinery. Whether it is a problem encountered during the running of equipment or an equipment malfunction emergency, domestic or international market, D&G Machinery will help customers settle problems in a professional and efficient manner.